»

[IOSPIRIT]

IOSPIRIT, developer of well-known software titles such as fxPAINT, fxSCAN and VHI Studio and distributor of among other titles the webbrowser IBrowse, today presents itself with new website and new support-concept.

The new website, basing on the internal new development "Callisto II", is clearly devided in the sections News, Products, Downloads, Service, Company, Basket and protected customer login area (Login) and allows a fast and targeted navigation within the IOSPIRIT-pages. Help texts embedded into the new pages guide visitors through input masks and contain additional, valuable information.

In the future, the customer's account is at the centre of all offers and services:

Inside the account orders are placed and managed, product registrations submitted and saved, support queries sent and if needed address changes submitted.

But enhancements are not limited to the surface: internally a lot of changes have been made as well. From now on, express orders can be placed, skipping the one hour period for last-minute order changes before actual order processing, orders can be automatically split depending on availability, packaging and shipping costs are already calculated in the basket and the total value of an order is
automatically converted to other currencies for orientation. By the introduction of a direct link between IOSPIRIT and the creditcard-processor, the average time required for the processing of payments via VISA, MASTERCARD and EUROCARD has been shortened to only a few minutes.

Hand in hand with the introduction of the new website, the support-concept received a major revision to allow an even more efficient and faster processing. Therefore, online-forms especially designed to meet support-requirements (so called support desks) are available to IOSPIRIT-customers via the IOSPIRIT-website for each product. They presort support queries, ask for all required information and archive the complete correspondence for a supportquery, thus providing everything for a better overview and processing. An account and the registration of all bought IOSPIRIT products are now precondition for being able to send a supportquery.

With the introduction of the new shopping system, accounts from the old system can no longer be used. IOSPIRIT-customers should open a new account in the now installed, new system. Once logged into the new account, the function "Transfer account" is available, which will transfer registration data and keyfiles from the old shop system in a few seconds and completly hassle-free.

Answers to frequently asked questions regarding the new shop- and support-system can be found in the "IOSPIRIT company and website FAQ", general information on the shop can be found in the "Shop information".

[IOSPIRIT]

Hi amiga.org staff,

I just noticed the link at the bottom of the page are not absolute. Please correct, my mistake. Thanks in advance.

Best regards,

Felix Schwarz

[Kees]

Hi Felix,

They work now ..

Regards,

Kees
-AO

[IOSPIRIT]

Hey Kees,

thanks!

Best regards,

Felix Schwarz

[Mason]

Very nice Felix!
Hope to see your high class products on OS4, too.
I wish you the best for the future!

Martin "Mason" Merz
www.masonicons.de

I've seen things you people wouldn't believe . . .

[newbee]

Felix

You and your company represent everything that is good in the current Amiga Market.

You are developing and marketing new products and so far seem to have ben able to stay away from the mindless politics.

I'm overjoyed to see a software house that is still growing in this market. This is the one real hope for the Amiga Community.

Growth and progress...

I love it...

Regards
Darren

[voxel]

Hi Felix :-)

Very nice new site, love it :-D

Just a question : when I bought FXScan (download version) I bought IOUSB with it too, but it doesn't appears in my history??? :-?

Amigalement,
Jean-François, Amiga ONLY since 1985.