http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=350015894741

This turned out to be a pirated copy.

Had I looked at the bottom, after all the terms and conditions for shipping. I'd perhaps smelled the rat.

What should I do, start procedures with PayPal, or just leave negative feedback. Or just let it go?

I'm most tempted to do the last thing...

All images thoughout our sites are for illustration only and may differ from that shown. i.e dvd covers / games.E&OE

Also, there is a picture at the very bottom of the cover and disk I received. I thought it waw their logo...

I've reported it as a counterfeigt and copyright voilation now.

If you receive an original CD in a custom box it's no problem - it's like receiving a Gameboy cartridge sitting in an empty cigarettes pack. If it's a CD-R or CD-RW you have every right to complain, unless they can prove they have the rights to re-sell this game on som recordable medium.

Report it.  They've been reported before and some accounts have been closed.  The sad thing is, they tend to just pop up again a week later with a new account or two.

i usually email the seller. and give him a few days. (be polite. i think ebay monitor your mail dealings. in case of disputes. they can see how you acted with the seller etc.) then after the usual no response i open a dispute. in which they have time to answer. which they usually ignore and paypal usually find in your favour. and give you your money back, it includes postage too. there is no worries on bad feedback as you can't leave feedback when paypal get involved.

one lesson in disputes though.

i bought an ms os on ebay for £40 from ireland using a cheque. i got some crud appology from the guy (after he had cashed my cheque.) saying he had been let down and been sent pirate copies. and was thousands of pounds down the drain and he couldn't give my money back. i filled out all the forms for ebay (not paypal.) and got a refund. but there was a £15 fee for admin? that was the only time i felt let down in a dispute... but it taught me a lesson! i always stick to paypal they don't do admin fees.

there are some sob scammers out there. i've had a lot of ebay dealings and so have had a lot of people trying it on. don't be shy about your rights. it takes some arrogance to sell rip off gear. put them in their place. :-)

The support web page in the auction points to Butterfly-Media.

This outfit drop-ships... so the eBay seller might not have even seen the product you received.

The DVD was probably sent to you by Butterfly on behalf of the seller.

I bought from who I think was this same seller a year or so ago.  I ordered like 7 or 8 CD's and all except one were copies but I kind of expected it because there are many of his titles that haven't been available for years.  When one item sells it will be replaced in his listings in a short time by the identicle item.  As I said I expected what I got, but what I ordered was mostly out of print PD and shareware collections like The Hottest CD and others.  The problem I had with this guy was he sent one wrong CD and ignored my requests to replace it with the correct one.  I share the original posters feelings that If I order a Game, I want it to be an original copy.  I have mixed feelings about what he is doing because on one hand he does make some impossible to find software CD's available again and isn't really hurting many dealers because they don't have much of this stuff for sale anyway.  But on the other hand I do feel it should be made VERY CLEAR that these are not original CD's and are copies for back-up purposes only.

Dan

alenppc wrote:
Ebay should force sellers to leave feedback first. That would be way more honest. In fact, every time I sell something I leave the feedback as soon as I receive my payment.

Nice thought, but a prior Power Seller I can say buyers can be just as bad.  :-x