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Old 08-31-2004, 02:22 AM   #1
whabang
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Default The average Mac user, that calls for tech support, is really stupid!

Period!
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Old 08-31-2004, 02:39 AM   #2
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Default Re: The average Mac user is really stupid!

I think a WINDOWS user is worse though!
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Old 08-31-2004, 02:47 AM   #3
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Default Re: The average Mac user is really stupid!

You obviously haven't worked with technical support! :-P
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Old 08-31-2004, 04:50 AM   #4
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Default Re: The average Mac user is really stupid!

Quote:
whabang wrote:
Period!
Hey! I work with Macs :-x

(but not out of choice :-D)
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Old 08-31-2004, 05:25 AM   #5
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Default Re: The average Mac user is really stupid!

Quote:
whabang wrote:
Period!
Thats a tad bit harsh don't you think.
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Old 08-31-2004, 05:39 AM   #6
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Default Re: The average Mac user is really stupid!

Intelligence scale:

1-3: St00pid!
4-6: Average user
7-9: Experienced user
10: Genius


Intelligence Statistics:
User 1: 1
User 2: 1
User 3: 5
User 4: 2
User 5: 6
User 6: 2
User 7: 8
User 8: 2
User 9: 1
User 10: 2

Average is 3 = Average user is Stupid!
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Old 08-31-2004, 05:56 AM   #7
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Default Re: The average Mac user is really stupid!

Well, buy em all Amiga's!!! Problem solved!!!
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Old 08-31-2004, 07:12 AM   #8
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Default Re: The average Mac user is really stupid!

There's a flaw in your logic though...

Any user with an Intelligence scale of 10 (or even 9) wouldn't need to bother phoning technical support. You won't be speaking to the geniuses, just all the idiots, so you can't really compare the numbers to get an average :-P

Sure the average user who phones you is an idiot, but that's the kind of calls you'd expect to get in a support center :-P
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Old 08-31-2004, 07:15 AM   #9
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Default Re: The average Mac user is really stupid!

Better? :-P
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Old 08-31-2004, 12:25 PM   #10
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Default Re: The average Mac user is really stupid!

Quote:
Any user with an Intelligence scale of 10 (or even 9) wouldn't need to bother phoning technical support. You won't be speaking to the geniuses, just all the idiots, so you can't really compare the numbers to get an average
Not true, ppl who know their technology WILL invariably call technical support when something isn't working right, to check for information they were unaware of, potential incompatibilites that may not be publicly known, misprints in manual that give rise to certain questions of procedure, etc...

I was the head of the technical support staff for a Computer Engineering firm for 5 years.


Also, yes it's true, the average Mac caller is completely technically inept...because Macs are marketed to the technically inept all the while stroking their ego's about what great "Artists" they are.

Not saying that there aren't good reasons to use/own a Mac, just saying that your average user doesn't do so well on the "How do I use my mouse?" question.

Now you'll find the same type of morons using Windows calling in too, but the general level seems to be a bit better on the PC user end, I dunno, the scale is tough to compare because there are SO MANY PC users.
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Old 08-31-2004, 04:45 PM   #11
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Default Re: The average Mac user is really stupid!

What did they do, tried to eat the GUI?

That´s what I can´t stand with MacOS X, the candy gui.

And the computers is overdesigned to. Powerbook 500-series and Mac SE/30 thats good looking computers.

And of course I hate Steve Jobs because he killed Newton!
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